Personal Data held by the Building Control Team

In order to provide building control services, it is necessary for us to collect and hold personal information. This information may include:

  • Basic personal information such as name, address, telephone number, email address
  • Any other information e.g. financial, property related etc. provided in support of an application, query or service request
  • Information in connection with any enforcement case which could include evidence such as photos, car registration details, details on third parties, insurers.

Who is processing your data?

All personal data held, is processed in accordance with Data Protection law. The South Worcestershire Building Control Service is lead by Malvern Hills District Council who are processing the data on behalf of the Data Controllers – Malvern Hills District Council, Worcester City Council and Wychavon District Council.

Why do we collect your information?

We will collect information about you (where applicable):

  • For the purpose of providing pre-application advice and assistance
  • In order to deliver building control services such as processing applications
  • To deal with queries and requests for advice
  • To monitor developments
  • To take enforcement action

What is the legal basis for us to process your data? 

The legal basis for processing the data is in the exercise of statutory powers and duties under various UK laws including but not limited to:

  • The Building Act 1984
  • Building Regulations 2010 (as amended)
  • The Town & Country Planning Act 1990

To exercise and perform the terms and conditions of any Contract you may have entered.

Who do we share your information with?

Please be advised that applications together with documents provided in support of those applications and any comments made thereon are published on our website.

We may share your information with partner organisations, including:

  • Statutory bodies and consultees
  • The Planning Inspectorate, Fire Authority, Police
  • Other Public Bodies, including the Courts and Tribunal Service
  • Government Agencies
  • External Auditors and regulators (such as the Local Government Ombudsman)

We will not normally share your information with organisations other than our partner organisations without your consent, however, there may be certain circumstances where we would share without consent such as where we are required to do so by law, to safeguard public safety, and in risk of harm or emergency situations. Any information which is shared will only be shared on a need to know basis, with appropriate individuals. Only the minimum information for the purpose will be shared.

How long do we keep your records?

We will only keep your information for the minimum period necessary. The information outlined in this privacy notice will be kept in accordance with our retention schedule. All information will be held securely and destroyed under confidential conditions.

What are your rights?

You have a number of rights under Data Protection law, including the right to request your information and to request that the information be amended or erased if incorrect.

To request your records, you will need to put your request in writing and provide proof of identification to The Data Protection Officer, Wychavon and Malvern Hills District Council shared Legal Service, Civic Centre, Queen Elizabeth Drive, Pershore, Worcestershire, WR10 1PT or via email (This email address is being protected from spambots. You need JavaScript enabled to view it.). Where the Data Controller for your request is Worcester City Council your request will be passed to them.

You also have a right to make a complaint about our handling of your personal data to the Information Commissioner’s Office.

Providing accurate information

It is important that we hold accurate and up to date information about you in order to assess your needs and delivery the appropriate services. If any of your details have changed, or change in the future, please ensure that you inform us as soon as possible so that we can update your records.

Further information

If you have any questions or concerns about how your information is used, please contact Meesha Patel, Legal Services Manager at Wychavon and Malvern Hills District Council shared Legal Service, Civic Centre, Queen Elizabeth Drive, Pershore, Worcestershire, WR10 1PT.

More information about data protection and how it applies to you can be found on the Information Commissioner’s Office website.